Oh, I wish I could take credit for any of this, but believe me, this place and how things work here are just as confusing to me as to you. [A beat.] Well, less confusing now, but that's because I've been here a little while by this point, so I've had the time to figure out some things. But when I first got here, I was every bit as confused as you are now.

[He props his head up on one hand.] I don't mind explaining, if you can be patient for two minutes together. I know that's going to be a challenge for you. But seriously - cool down a little, okay? I promise getting mad at me or anything else won't make the next few minutes go any better than they're already going to, so you might as well save the energy.