Mmmmmmmm tragically, that's just how that guy is!

That's Magikarp. They...don't really look like much. Or seem to really do much! But they can swim at least?

[The woman answering adjusts her glasses. Notably, she seems to be coming through a private channel.] Mnh...you're the new guy though right? Don't worry too much. Magikarp sales are a bit of a joke, but the fact is if you stick with that little guy, it'll really pay off!